We hope that you love your Hello Chooki purchase. If for any reason, your purchase is not right for you then you are welcomed to a full price store credit within 14 working days of receiving your product.

Please note, we do not offer refunds for change of mind.

To ensure your return will be accepted, the following must be met:

  • Item’s must be returned within 14 days of receiving your order.
  • All items must be in their original condition and packaging including unwashed or used.
  • Proof of purchase must be supplied along with an order number.

Faulty/ Damaged Returns

Hello Chooki take pride in packaging and processing each order. However, in the event you have received a damaged or faulty item please immediately email hello@hellochooki.com.au with images of the fault or damage along with your proof of purchase for further review.

For further information please read our Refunds and Returns Policy